Welcome to the Help Center

Any questions? We would be happy to help you.

Account Management

For help with a current product or service or refer to FAQs and developer tools

Booking and Reservations

Call us to speak to a member of our team.

Booking and Reservations

Contact the sales department about cooperation projects

Activity Information

Contact us to open our branches globally.

Cancellations and Refunds

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Technical Support

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Policies and Guidelines

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Safety and Security

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Frequently Asked Questions

Any questions? We would be happy to help you.

01

How do I make a booking?

02

What payment methods are accepted?

03

Can I pay at the property?

04

Will I be charged immediately after booking?

05

Are there any additional fees?

06

How do I cancel my booking?

07

What happens if I don’t show up?

08

What is the loyalty program?

09

How do I earn points?

010

Do my points expire?

011

Will I get a refund if I cancel?

Contact Support?

1684 people used Lalala in the last 24 hours

Don't take our word for it

The Best Booking System
I've been using the hotel booking system for several years now, and it's become my go-to platform for planning my trips. The interface is user-friendly, and I appreciate the detailed information and real-time availability of hotels.
User Avatar
Sara Mohamed
Jakatar
The Best Booking System
I've been using the hotel booking system for several years now, and it's become my go-to platform for planning my trips. The interface is user-friendly, and I appreciate the detailed information and real-time availability of hotels.
User Avatar
Sara Mohamed
Jakatar
The Best Booking System
I've been using the hotel booking system for several years now, and it's become my go-to platform for planning my trips. The interface is user-friendly, and I appreciate the detailed information and real-time availability of hotels.
User Avatar
Sara Mohamed
Jakatar
The Best Booking System
I've been using the hotel booking system for several years now, and it's become my go-to platform for planning my trips. The interface is user-friendly, and I appreciate the detailed information and real-time availability of hotels.
User Avatar
Sara Mohamed
Jakatar
The Best Booking System
I've been using the hotel booking system for several years now, and it's become my go-to platform for planning my trips. The interface is user-friendly, and I appreciate the detailed information and real-time availability of hotels.
User Avatar
Sara Mohamed
Jakatar